The Enquiry System
The Enquiry System is how Svayra, a marketing agency for clinics and professional firms worldwide, gets a business found on Google, trusted on a phone and answered at any hour. It has five parts, built together for one fixed price, then run for you on a monthly retainer.
Book a 15-min callGet a free Enquiry Leak Check
The build is from £2,900 / $3,700, fixed in writing. The retainer is from £550 / $700 a month, with no lock-in.
What are the five parts?
Each part feeds the next. The profile brings the visit, the website earns the trust, the Concierge takes the request, the content keeps you visible and the report shows what came in.
- WebsiteDesigned and built for phones first, with what you do, when you're open and how to book on the first screen. A page for each main service. You own the site, the domain and the content.
- Google Business Profile and local SEOChecked field by field: hours, categories, services, booking link, photos and review replies. One name, address and phone number everywhere. Titles, headings, structured data and speed on every page.
- Concierge and lead automationAn AI receptionist on your website. It answers from your own details and takes appointment and consultation requests. Each one lands where your team already works: email, a Google Sheet, and Slack or WhatsApp if you use them. A person confirms.
- Social strategy and content calendarA 90-day plan and calendar in your voice, within your profession's advertising rules.
- Launch reportWhat was built, what was fixed and how each part was set up on the day it went live, so every monthly report has a starting point.
What does the retainer cover?
Monthly, with no lock-in. Either side can end it with one month's notice.
- The Concierge, kept currentRunning, and updated with your details: new hours, services, team members and closures.
- Profile upkeepHours, photos, posts and review replies, kept current.
- Content strategy and calendarA monthly plan in your voice, agreed before the month starts. Posting to your accounts is an optional add-on, quoted separately.
- Small site changesNew hours or a new team member, made for you. Larger changes are quoted before they are made.
- Monthly reportOne page. What came in, what changed, what's next.
What does it cost?
Agreed in writing before work starts.
The build is from £2,900 / $3,700. The retainer is from £550 / $700 a month.
Your price depends on the size of the job, and it is in the written plan you get after the call. Payment is half to start and half at launch. Prices are fixed for a year from the date of the plan. Invoices are in pounds sterling or US dollars. The terms page has the rest.
How long does it take?
About four weeks from the call to going live, once we have your details: hours, services, team, photos and the policies the Concierge answers from. The Google profile and the Concierge are often live sooner.
Nothing goes live until your team has tried it.
Who is it for?
Service businesses where a missed enquiry costs real money, wherever they are. We work from Mumbai with service businesses worldwide. The Concierge answers any time. A person replies within one working day. Notes for clients in the UK or the UAE.
- Private clinicsDental, aesthetic and physiotherapy: new-patient enquiries and appointment requests.
- Law firms and solicitorsConsultation requests and intake, outside office hours.
- Accountants and advisersNew-client enquiries, and the rush before each deadline.
- Estate agents and property teamsViewing requests and valuations.
- Premium home servicesQuote requests that arrive while the team is on a job.
What don't we promise?
- A position on Google. Nobody controls it.
- A number of enquiries or a revenue figure.
- Bought reviews, bought links or invented results.
- A Concierge that confirms bookings. It takes requests; your team confirms.
How it works
We talk. We plan. We build. You go live.
It starts with a 15-minute call and a free Enquiry Leak Check. You get a written plan with a fixed price. Nothing goes live until your team has tried it. Then the retainer keeps it running.
Can we take one part on its own?
Yes. Every part can be taken on its own and is quoted in writing after the call.
- The Concierge: an AI receptionistWebsite chat that answers at any hour, takes the request and hands it to your team. For clinics and firms of every kind.
- Google Business Profile for dentistsYour listing checked field by field: hours, categories, services, booking link, photos and reviews.
- Local SEO for law firmsA complete listing, a page for each practice area and lawyer profiles that can be found.
- Dental website designWebsites that show what you do, when you're open and how to book, on the first screen of a phone.
- Law firm website designA page for each practice area, lawyer profiles and one obvious way to ask for a consultation.
- AI automation for service businessesThe steps between an enquiry and a booked client: answering, handoff, booking links and reminders.
Questions
Are you a dental marketing agency?
For dental practices, yes. The system covers what a practice needs to be found, trusted and answered: the Google profile, the website, the Concierge and the content plan. We work with other private clinics and professional firms in the same way. Paid ads are not part of the system.
Do we have to take all five parts?
No. Each part can be taken on its own and is quoted in writing after the call. Most clients take the system because each part feeds the next.
What does the retainer include?
The Concierge running and kept current, profile upkeep (hours, photos, posts, review replies), the monthly content strategy and calendar, small site changes and a one-page monthly report. Posting to your accounts is an optional add-on, quoted separately.
Who owns what we pay for?
You do: the website, the domain, the content, the photos, the Google profile and the sheet the requests are saved to. If we part ways, you keep everything.
Does the Concierge book appointments?
No. It answers from your own details, takes the request and passes it to your team. A person confirms every booking.
Can we stop?
Yes. Either side can end the retainer with one month's notice, by email. There is no lock-in.